Policy

Shipping Policy

How we process, ship, and deliver standard and custom signal-gear orders.

Last Updated: March 2026

Questions? Contact us.

Most orders are processed within 1-3 business days after payment confirmation.

Custom embroidery orders may require additional production time based on artwork readiness and current queue volume.

Shipping rates are calculated live at checkout based on your address, order size, and selected service level.

Available methods may include Economy, Ground, 3 Day, Overnight, and Local Pickup where offered.

You will receive tracking details by email once your order ships.

Delivery dates are carrier estimates and may shift due to weather, carrier constraints, or address-related issues.

Please verify shipping details before placing your order.

Big Stick Flag Co. is not responsible for delays or losses caused by incorrect or incomplete checkout address information.