Return Eligibility
Unused, non-custom items may be returned within 30 days of delivery in original condition.
Items showing installation wear, damage, or modification are not eligible for refund.
Policy
Returns And Refunds
Return and refund terms for standard accessories, custom builds, and shipping issues.
Custom Orders
Custom embroidery and personalized build selections are made to order and are final sale unless the item arrives defective or incorrect.
If a production issue occurs, contact us with order details and photos so we can resolve it quickly.
Return Process
Contact support before sending any return so we can provide instructions and confirm eligibility.
Approved refunds are processed to the original payment method after inspection.
Shipping Fees And Damaged Shipments
Original shipping charges are non-refundable unless the return is due to our error.
If your package arrives damaged, report it promptly and include photos of both the product and packaging.